Changes to our cookies policy

We reserve the right to modify this policy at any time. Any changes We may make to our policy in the future will be notified and made available to you using the Website.

Cookies and IP addresses

We may collect information about your mobile phone, computer or other device from which you access the Websites/Applications including where available your IP address, operating system, screen size and resolution, and browser type, for systems administration and to report aggregate information to third parties affiliates. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual. We may, however, use such information in conjunction with the data We have about you in order to track your usage of our services.

Our websites/applications uses cookies to distinguish you from other users of our Websites/Applications. This helps Us to provide you with a good experience when you browse our Websites/Applications and also allows Us to improve the Websites/Applications. By using our Website/Applications you agree to our use of cookies as more specifically set out below.

A cookie is a small file of letters and numbers that We store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.

The cookies We use include:

  • Necessary Cookies – These are cookies that are required for the operation of our websites. They include, for example, cookies that enable you to log into secure areas of our websites, use a shopping cart or make use of e-billing services.
  • Analytics & Performance Cookies – They allow Us to recognise and count the number of visitors and to see how visitors move around the Websites when they are using it. This helps Us to improve the way our Websites work, for example, by ensuring that users are finding what they are looking for easily.
  • Marketing Cookies – These cookies record your visit to our websites, the pages you have visited and the links you have followed to our affiliates websites. We will use this information to make our websites, offers e-mailed to you and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Our use of cookies is constantly reviewed in compliance with the cookies guidance from Information Commissioner’s Office.

Please note that third party’s affiliates may also use cookies, over which We have no control. We use the following third party services that make use of cookies on Our website:

  • HubSpot (__hssc, __hssrc, __hstc, hubspotutk) – These cookies are used to improve our communications through the Customer Relationship Management System. We use them to personalise and optimise the sales process, as well as improve our communications with you. The third party privacy policy is available at https://legal.hubspot.com/privacy-policy
  • Facebook Pixel (_fbp) – This cookie helps us track and optimise our Facebook ads to serve personalised content. The third party privacy policy is available at: https://www.facebook.com/about/privacy/
  • Hotjar (_hjIncludedInPageviewSample, _hjAbsoluteSessionInProgress, _hjFirstSeen, _hjTLDTest, _hjid) – These cookies anonymously track how visitors use our website, recording interactions during a session to help us improve your user experience. The third party privacy policy is available at: https://www.hotjar.com/legal/policies/privacy/
  • Google Analytics (cookies starting with _ga, _gat, _gid) – These cookies anonymously track how visitors access and browse our website, enabling us to optimise our website and your user experience. The third party privacy policy is available at:  https://policies.google.com/privacy

You may review your cookies settings on our website, or block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of the website.

Please note that any cookies that have been previously saved on your device need to be deleted manually by following the instructions provided by your browser.

Contact

All questions, comments and requests regarding this privacy policy should be addressed to Transport Exchange Group Ltd at the following address, or via email:

One Six Six, First Floor,
166 College Rd, Harrow,
HA1 1BH