Rule change for ‘non-standard’ vehicles

To maintain the professional standards that are expected on the Exchange, we are updating and formalising our rules concerning the use of passenger cars and other ‘non-standard’ vehicles when undertaking work between member businesses (this update does not affect car-derived vans). 1. As per the existing guidelines, the vehicles used for Exchange work should be […]

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Keep your clients in the know with Account Payable

The Accounts Payable feature allows you to manage your invoices received from Exchange members that have invoiced you through the system. When a job is completed and you have received an invoice, you can approve selected invoices for payment. When you tick the ‘Approve to Pay‘ box, the system will display the date when the […]

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Get the right alerts at the right time with Pro Alerts!

The new Pro-Alerts are a pro-active way of alerting everyone involved in a booking with how the booking is progressing, throughout the job. When confirming a job to another member on the Exchange, let that be a driver/vehicle or sub-contractor, you can set your account to send updates to 3 separate people with the following […]

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Notifications: how do they work?

Each time a load has been posted, the system will match it with appropriate members using the following criteria: If the pickup location is within your home notification radius and you or one of your subcontractors have the correct size vehicle available you will be informed of the load by your preferred notification medium (SMS […]

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The importance of leaving feedback

Leaving member feedback is an important part of using the Exchange. Feedback entries give an up-to-date view of your current trading performance. It shows how a member has performed on a job, or whether they paid on time. You can leave one feedback for any given member once every 30 days. The feedback system encourages […]

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