Transport Exchange Group Acceptable Usage Policy – February 2017

This acceptable use policy sets out the terms between you and us under which you may access any applications within our family of applications, including, but not limited to:,, (our applications).

This acceptable use policy applies to all users of, and visitors to, our applications.
Your use of our applications means that you accept, and agree to abide by, all the policies in this acceptable use policy, which supplement our Terms & Conditions at: and EULA at:

Our applications are operated by Transport Exchange Group Ltd, One Six Six, First Floor, 166 College Rd, Harrow, HA1 1BH (“TEG” we or us).

1.Prohibited uses
You may use our applications only for lawful purposes.
You may not use our applications: In any way that breaches any applicable local, national or international law or regulation.
In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
For the purpose of harming or attempting to harm minors in any way.
To send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards at clause 3 below.
To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree:
Not to reproduce, duplicate, copy or re-sell any part of our applications in contravention of the provisions of our terms of web application use at and EULA at:
Not to access without authority, interfere with, damage or disrupt:
any part of our applications;
any equipment or network on which our applications are stored;
any software used in the provision of our applications;
any equipment or network or software owned or used by any third party.

2.Interactive services
We may from time to time provide interactive services on our applications, including, without limitation:
Chat rooms; Bulletin boards; Journey pages; Interactive messaging

Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).
We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on our application, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our applications, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.
The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not fool proof. Minors who are using any interactive service should be made aware of the potential risks to them.
Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

3.Content standards
These content standards apply to any and all material which you contribute to our applications (contributions), and to any interactive services associated with it
You must comply with the spirit of the following standards. The standards apply to each part of any contribution as well as to its whole – Contributions must:
Be accurate (where they state facts)
Be genuinely held (where they state opinions)
Comply with applicable law in England & Wales and in any country from which they are posted or you reside.

4.Contributions must not:
Contain any material which is defamatory of any person.
Contain any material which is obscene, offensive, hateful or inflammatory.
Promote sexually explicit material
Promote violence
Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age
Infringe any copyright, database right or trade mark of any other person
Be likely to deceive any person made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence
Promote any illegal activity
Be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety
Be likely to harass, upset, embarrass, alarm or annoy any other person
Be used to impersonate any person, or to misrepresent your identity or affiliation with any person.
Give the impression that they emanate from us, if this is not the case
Advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

5.Suspension and termination
We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of our applications. When a breach of this policy has occurred, we may take such action as we deem appropriate.
Failure to comply with this acceptable use policy constitutes a material breach of the terms of use at upon which you are permitted to use our applications, and may result in our taking all or any of the following actions:
Immediate, temporary or permanent withdrawal of your right to use our applications.
Immediate, temporary or permanent removal of any posting or material uploaded by you to our applications
Issue of a warning to you
Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
Further legal action against you
Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.
We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.

6.Changes to the acceptable use policy
We may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on our applications.